The way we consume content has changed so much over the last ten years… Continue reading
Do you ever have one of those days when you realize that something you used to use all the time, you completely forgot about?
I can think of a couple of things that were a major part of my life that are simply forgotten. The paper dictionary AND The Operator! Google is killing everything! lol.
When was the last time I dialed ‘0’? I can’t even recall! It has probably been 10 years since I’ve even thought to dial ‘0’. So, today I did it!
I dialed The Operator. I was a bit nervous, like I was doing something bad. The phone rang on the other end. I was fully expecting a computer voice to answer and guide me through the dozens of options available, but to my surprise a real person answered!
I asked her what services The Operator provided? She said, “assistance with dialing”, like I was a dolt.
Now I know why I haven’t needed to dial The Operator. My years of dialing experience…I don’t need help anymore. The same can’t be said for my spelling…
This evening we went to the closest mall and tried to stay out of the heat. Normally, I understand the need to shop at malls for the family’s clothes etc…, but I would rather be doing something entirely different…Seeing that malls in our part of the world are air conditioned, I was happy to go there!
We were organized enough to remember the watch I bought my wife for Mother’s Day. The battery had died very quickly, and we figured The Bay may be able to do something about it, seeing that I bought it there.
My wife brought the watch up to the lady, and she was told that they couldn’t look at the battery issue without first showing them the receipt. She asked another staff member just to be sure, and my wife met up with me somewhere else in the store and told me the news.
I wasn’t very impressed…
So I went to the lady that I remember selling me the watch. She gave me the same story. She couldn’t look at the watch because I didn’t have the receipt.
I told her to look me up in the system. I had bought the watch 3 months ago on my Bay account. I had ID. What’s the problem? I even put in, “you sold me the watch”…That’s when she told me that she couldn’t look me up. That their system wasn’t able to find previous purchases by customers. WTF? What kind of computer system are they running?DOS?
I recall providing them ALL my personal details when I got suckered into signing up for the silly Bay Card in the first place. The approval was on the computer. I had to be in there somewhere? I wasn’t going to get into it with the jewelry clerk, so I tried to think my way out of this bind…
That’s when I remembered that I probably scanned my Bay statement into Evernote! I asked her if I could show her my Bay statement of the purchase, would that do? She said yes…
She gave me a strange look when I pulled out my iPhone and started searching in the Evernote App. I think she was looking for me to pull paper from my pocket. Anyway, in under a minute I found it! She brought me over to the battery lady and they checked the watch.
It’s these little moments like tonight that I see such great possibilities for technology benefiting us. That is if companies as large as The Bay here in Canada upgrade their 25 year old systems so they can find their customers…
- Get It Done App, a great Evernote and GTD integrated Task Manager (pakos.me)
- (N)evernote (ntinterpretation.wordpress.com)
- Evernote poised to become your primary desktop app (trishussey.com)
- Evernote (tatianamik.wordpress.com)
Today the family unit went to Victoria to get Em’s wedding dress tweaked for our upcoming day. We started out in beautiful Beacon Hill Park and enjoyed playing soccer together and having a makeshift picnic.
After a fun time in the park, it was time to take Em to her appointment. Of course, I didn’t want to know anything about it, and took the boys out for a walk around the capital city to kill some time. It was a beautiful day! Continue reading
This week I had the privilege to finish off a volunteering stint at a local high school. I helped present a course about what really happens to young people when they move out from the ‘nest egg’. The course is an introduction to learning how to budget, finding out the difference between wants and needs, how to live within your means with the net income you get from your paychecks. One of my favourite parts of the course is a discussion about what the students want to do for a living. Continue reading